Here's some emails you may receive about your order:

• Confirmation of Order - Automatically generated when we get your order. It contains your order number, receipt and other information.
  
• Confirmation of Shipment - This confirms that all or part of your order has shipped. If tracking information is available, it will be in this email.
  
• Problem with Order Notice
  This is a very important email you might receive for the following reasons:
  • Trouble processing your order
  • Trouble with payment information
  • Inability to ship to the address provided

If you receive this email, please call our Customer Service Department toll-free at 1-800-209-8869 as soon as possible.

Under special circumstances, all or part of your order may need to be cancelled. Reasons include:

• Item is unavailable or out of stock.
• Inability to obtain correct payment information.
• Inability to ship to the provided address.
• Customer-requested cancellation.

If your order is canceled you will receive notification via email.